Refund policy
Due to the customized nature of some of the products we sell, we do not offer returns or exchanges. However, your satisfaction is important to us. If you are unsatisfied with your order, please contact us and we will do our best to help resolve the issue.
📧 Contact: hello@myvisionfirst.com
Damages & Order Issues
Please inspect your order upon receipt. If an item is defective, damaged, or incorrect, contact us within 14 days of delivery so we can evaluate the issue and make it right.
Non-Returnable Items
Digital products, downloadable content, and services are non-returnable once accessed or delivered.
Additional Information
Proof of purchase may be required to process any issue. Replacement, repair, or refund options are determined on a case-by-case basis. Shipping costs are non-refundable unless the issue is due to an error on our part.